Privacy Policy

This statement was last updated on 12 August 2025

Reason Why (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [www.reasonwhy.co.uk] or work with us.

1. Who We Are

Reason Why is a UK-based marketing agency providing brand, lead generation, content marketing, and digital solutions to small and medium-sized businesses.

Our contact details:
Email: info@reasonwhy.co.uk
Phone: 02890 699616

We are the data controller for the purposes of the UK GDPR and Data Protection Act 2018.

2. The Data We Collect

We may collect and process the following types of personal data:

Identity Data: name, job title, business name
Contact Data: email address, phone number, postal address
Technical Data: IP address, browser type, device type, operating system
Usage Data: information about how you use our website, pages visited, time spent
Marketing and Communications Data: your preferences for receiving marketing from us

3. How We Collect Your Data

We collect data through:

Forms on our website (e.g., contact form, newsletter sign-up)
Direct communication (phone, email, social media)
Automated technologies such as cookies and analytics tools
Networking events, referrals, and partnerships

4. How We Use Your Data

We use your personal data for the following purposes:

To respond to your enquiries
To provide services you have requested
To send marketing communications (if you have opted in)
To improve our website, services, and customer experience
To meet legal or regulatory requirements

We will only process your data where we have a lawful basis, such as your consent, the performance of a contract, compliance with a legal obligation, or our legitimate interests.

5. Marketing

If you have opted in, we may send you updates about our services, events, or relevant marketing insights. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

6. Cookies

Our website uses cookies to:

Improve functionality and performance
Understand how visitors use our site
Deliver relevant advertising

You can set your browser to refuse cookies or alert you when cookies are being sent. For more information, see our Cookie Policy.

7. How We Share Your Data

We will not sell your personal data.
We may share your data with:

Service providers acting on our behalf (e.g., hosting, email marketing platforms)
Professional advisers (e.g., accountants, legal advisers)
Regulatory authorities, where required by law

All third-party providers are required to keep your data secure and process it only in accordance with our instructions.

8. International Transfers

If we transfer your data outside the UK, we will ensure it is protected by appropriate safeguards in line with UK data protection laws.

9. Data Retention

We will only keep your personal data for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

10. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of your data
Request deletion of your data
Object to processing
Request restriction of processing
Request transfer of your data
Withdraw consent at any time (where consent is the basis for processing)

To exercise any of these rights, please contact us at info@reasonwhy.co.uk.

11. Security

We use appropriate technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: info@reasonwhy.co.uk
Phone: 02890 699616

If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk